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SILC – Who we are

Surrey Independent Living Council (SILC) is a voluntary organisation led and run by disabled people. We believe that every disabled adult, child, older person and carer should be able to live independently with the same choices, opportunities and control over their lives as anyone else.

Our specialist, approachable team offer a range of services to help you live independently, whether you receive support from the council, NHS or fund your own care.
Depending on your situation, we can assist with:

  • deciding whether a Direct Payment is the right option for you
  • helping you understand how Direct Payments work
  • helping you to recruit and employ care workers and Personal Assistants
  • training, including Support with Confidence
  • practical advice on staying safe and independent at home
  • providing an Assisted Finance Account to help you manage your finances
  • support with budgets, bank accounts and financial management
  • managing your Personal Health Budget or Education Direct Payment

We also manage and administer the Carer Support Payment scheme, including the carer prescriptions service.
Additionally, we are involved in joint ventures and national initiatives including:

  • The Surrey Hubs
  • Healthwatch Surrey





Changes to our support for users of Surrey County Council Funded Direct Payments

Contrary to recent rumours SILC had not closed and has no intention of doing so. Since September there have been substantial changes to the level and range of services that SILC provides for Surrey County Council funded Direct Payments. This is because we are working to a new reduced contract with Surrey County Council which has a substantially lower level of funding.


Services we continue to provide:

Direct Payment Information, Advice and Support

We still offer information and advice to help people who are eligible for care funded by Surrey County Council decide whether a Direct Payment is the best option.
Unfortunately we are no longer funded to provide support to people to manage their Direct Payments on an ongoing basis.  However we are still able to provide general  Peer Support to help people understand all aspects of using Direct Payments via our Duty telephone contact service and lots of Direct Payment information will continue to be available via our website.

Unfortunately we can no longer afford to produce Liberty Link but updated Direct Payment information and SILC news is still available on our website.

Personal Assistant Recruitment and Employment

We offer information, advice and support to help people recruit and employ Personal Assistants. This includes:

  • Advice and information about the responsibilities of being an employer
  • Support with drafting adverts, job descriptions and contracts
  • Our PA Finder service and help placing adverts in newspapers, other websites etc.
  • Support with application forms, interviews etc
  • Following up references and DBS checks
  • Help setting up PA employment including payroll, employer’s liability insurance and pensions
  • Training for both Personal Assistants and employers


The services we no longer provide are:

Supported Managed Accounts

We are no longer funded by Surrey Country Council to offer Supported Managed Accounts (SMAs) to people whose Direct Payments are funded by Surrey Country Council. Existing users of SILC SMA’s are being transferred over to Surrey County Council’s new Specialist Direct Payment Support Team. 

Financial Monitoring Support

We are no longer funded by Surrey Country Council to offer help with completing Direct Payment Reconciliations. However up until March 2018 we are helping people to transfer over to Surrey’s Pre Paid Account.  For those people who wish to, the option of completing their own reconciliations is be open to them. SILC is available to help with this at a charge of £3.60 per week, but this cannot be funded from the Direct Payment.

All of SILC’s other existing services will remain unchanged including our support for Carer Payments and Personal Health Budgets.  We are also currently extending the range of services and support we provide to self-funders including support with the recruitment and employment of Personal Assistants and the extension of our Daily Money Management/Assisted Finance Account service.

Although the reduction in funding from Surrey County Council has meant we have had to restructure the way SILC is organised and have had to lose a number of valued and experienced members of staff, we remain 100% committed to continuing to provide a responsive and quality service.

Richard Davy – SILC Chief Executive





The Hub Epsom has reopened!

We are very pleased to announce Hub Epsom reopened on Monday 18 September at 28 West Street, Epsom KT18 7RJ.

This is following a move from 126 High Street, which had been our temporary home since February 2017.

Hub Epsom's contact details and opening hours are available on the Hubs website here:





HSJ Award Winner!

HSJ Award Photo

SILC is part of the Surrey carer partnership which won the HSJ award in the 'CCG Commissioning for Carers' category last night (18th November 2015) for carer recognition.

Our very own Carer Support Adviser, Stephen Pugsley, who also leads our GP Carers Prescription Programme, attended along side colleagues from SCC, Virgin Care, Action for Carers, Royal Surrey County Hospital, Surrey & Borders Partnership Trust and Guildford & Waverley, East Surrey and Surrey Downs CCGs.

We are absolutely thrilled to be part of such a great collective of organisations in Surrey, and to receive recognition that we're delivering an exceptional service that improves the health and well being of carers throughout the county.

SILC administers the one off payments which are authorised by a carer’s doctor (GP) in order to provide them with respite from their caring role. The scheme involves SILC’s Carer Support Advisers contacting carers who have been referred by their GP to discuss how they could benefit from a break and explain what is involved.

Our services page:
HSJ website:




SILC wins National Independent Living Award

SILC has won the National Independent Living Award for Providing Greater Choice, Control and Independent Living, in recognition of our PA Finder service (

2014 National Independent Living Award

Jason Vaughan, Chair of SILC said:

“SILC is extremely proud to have won this award recognising the contribution we have made to increasing choice, control and independence for disabled people in Surrey.

PA Finder and all SILC’s other services are developed and managed by disabled people, which is key to their success.”

Asif Iqbal MBE, who was a judge at this year’s National Independent Awards said:

“This service allows disabled people to be key decision makers over decisions that affect their daily lives. It gives disabled people the opportunity to take real control and make real choices over the personal assistants they employ.”

The Surrey Hubs were also listed as one of the three finalists in the overall Independent Living Initiative category.

Find out more about the National Independent Living Awards and this year’s finalists in the awards video (!awards-winners/czb4).



Become a SILC Trustee

These are exciting times for us. We have recently successfully retendered for Surrey County Councils Direct Payment support service and we are expanding the range of services and support we provide including the management of the User Led Hubs in Dorking, Epsom, Redhill and Walton and our involvement with Healthwatch Surrey, the consumer voice for Health and Social Care in the county.

We now want to strengthen SILC and make sure we are doing what you need and reflect your needs in the way we provide services.

In order to do that we are looking for disabled people to join our Board of Trustees and help us oversee the development and management of the organisation.

If you are interested just call us on 01483 458 111 or email our Chief Executive at:




SILC, Astolat, Coniers Way, Burpham, Guildford GU4 7HL. Tel: 01483 458111
Registered charity No. 1146482